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Frequently asked Questions

Get answers to all your burning questions, here.

01

What types of hiking gear and equipment do you sell?

Hike Crew offers a wide range of hiking gear and equipment, from pop-up gazebo tents that let you easily find shelter on your travels, to portable propane-powered ovens that let you cook up delicious meals when you stop for a break.

02

Do you offer eco-friendly and sustainable outdoor products?

Hike Crew products are all made from quality, durable materials, so they’re built to last and withstand the elements, thus limiting our carbon footprint.

03

Do you offer warranties or guarantees on your products?

We sure do! All Hike Crew products are backed by our limited one-year warranty. For more information, click [here](/content/pages/warranty "https://hikecrew.com/pages/warranty"/index.html).

04

What is your return and exchange policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Learn more [here](/content/pages/returns-exchanges "/pages/returns-exchanges"/index.html).

05

How can I contact Hike Crew for customer support?

Let’s chat! contact us [here](/content/pages/contact-us "https://hikecrew.com/pages/contact-us"/index.html).

Don’t see your question listed here? No worries.

Give us a [shout](/content/pages/contact-us "Contact Us"/index.html) and we’ll be happy to help.